STEP-CAR - car wash control panel
About the project
STEP-CAR is an administrative interface for car washes: monitoring and editing customer records, creating and processing orders, generating schedules and reports, managing personnel and discounts. Implemented analytics tools, data export and integration with email newsletters.
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Business problem
- Automate the management of all car wash orders and schedules.
- Provide flexible management of services, prices, discounts and promotions.
- Maintain electronic customer history and work with reviews.
- Integrate email newsletters for information and promotion.
- Simplify the export of reports to Excel for analysis and planning.
Technical solution
- Table of records filtered by day, color indication of order type.
- Creating records manually, editing and transferring orders.
- Automatic accounting of passes, maintaining “black” and “disputed” lists of clients.
- Tools for setting up tight recording and minimizing “holes” in the schedule.
- Service management: price lists, payment, duration, discounts and bonus promotions.
- Flexible distribution of access rights between the owner and employees.
- Export to Excel: detailed reports on orders, served clients, statistics by period.
- Email mailings to the client base: automation of information and advertising messages.
- Reply to reviews, support online customer feedback.
- Possibility of integration with IP cameras for self-service car washes (sending photos, monitoring).
Technologies
- PHP (Yii2 framework)
- MySQL
- HTML5, CSS3, JavaScript
- Excel (report export)
Results
- The loading and operation of the car wash has been optimized, and the number of “holes” in the schedule has been reduced.
- Increase in the number of clients due to online registration and email newsletters.
- Time for administration and reporting has been reduced.
- Improved quality of service - faster feedback, flexible personnel management.
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Customer review
"STEP-CAR has made order accounting and service management as convenient as possible. Now employees do not waste time on routine, and the service is always under control. It is convenient to download reports for analysis and plan work."